Tuesday, December 16, 2014

Strategic Plan 2-4: To develop a program that ensures a positive, respectful, initial interaction when any person communicates with a district employee or enters a district building.

1.  What are you doing at your building and in your department that ensures visitors have a positive, respectful, interaction?  (phone, face-to-face, social media, events/activities, etc.)

2.  Based on your perceptions and experiences with exceptional customer service, what are some other things we might do to better ensure these interactions are of the highest quality?

Some suggestions are found here and here.